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#1 2017-07-28 21:42:14

cormac
Member
Registered: 2017-07-28
Posts: 7

[SOLVED] outlook

I have just taken the back up from a xp and have put in on a fresh win 10 ...all the pst files are there  ....I thought it would have brought in the proflies   am I doing something wrong ?

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#2 2017-07-28 21:44:47

Fab
Administrator
Registered: 2011-05-11
Posts: 1,250

Re: [SOLVED] outlook

cormac wrote:

I have just taken the back up from a xp and have put in on a fresh win 10 ...all the pst files are there  ....I thought it would have brought in the proflies   am I doing something wrong ?

It should have done it. The registry may be corrupted. Was this computer still working correctly ? If so, what Outlook version was it running?


Fab

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#3 2017-07-28 21:50:22

cormac
Member
Registered: 2017-07-28
Posts: 7

Re: [SOLVED] outlook

Yes i thought it had done for me in the past  .....I thought it was outlook 2007  but i cant be sure it might have been 2003  .........Thanks for getting back to me so fast  ...Im under a bit of pressure

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#4 2017-07-28 21:59:23

Fab
Administrator
Registered: 2011-05-11
Posts: 1,250

Re: [SOLVED] outlook

Is the XP still working?


Fab

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#5 2017-07-28 22:00:43

cormac
Member
Registered: 2017-07-28
Posts: 7

Re: [SOLVED] outlook

yes  .....Its back in his office ..but is there something i can do?

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#6 2017-07-28 22:02:57

Fab
Administrator
Registered: 2011-05-11
Posts: 1,250

Re: [SOLVED] outlook

To what Outlook version are you trying to migrate?


Fab

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#7 2017-07-28 23:07:51

Fab
Administrator
Registered: 2011-05-11
Posts: 1,250

Re: [SOLVED] outlook

I have backed up a Pop3 based Outlook profile under XP and restored it to a Win10 with Office 2016 installed. At first startup, Outlook has not recognized the old Outlook 2003 profile. 2016 may not be able to migrate such old versions. I am installing an Office 2013 and will report back after that.


Fab

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#8 2017-07-28 23:11:28

cormac
Member
Registered: 2017-07-28
Posts: 7

Re: [SOLVED] outlook

Thanks so much ....this is a big job for me ...getting more into business and less home.....there are 5g of pst files ..once again thanks for the help

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#9 2017-07-28 23:12:59

cormac
Member
Registered: 2017-07-28
Posts: 7

Re: [SOLVED] outlook

i am trying to bring it into 0ffice 2013    ....if needs be i could bring it into office 10

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#10 2017-07-28 23:33:52

Fab
Administrator
Registered: 2011-05-11
Posts: 1,250

Re: [SOLVED] outlook

The Outlook 2013 test has worked fine.
First of all, do you have in your backup a "MAPI" folder within your "Path_To_Your_Backup\archive\OutlookPST" folder?
If not, make the Outlook backup from the XP again (in case of doubts, check every PST/OST file listed).
Then, you need to perform a full Outlook cleanup on the Windows 10 machine :
- run regedit.
- Navigate to "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles"
- Edit the "Default Profile" value and clear its content.
- Delete all the registry subkeys (the look like folders) in "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles"
- Navigate to "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Outlook\Profiles" and do exactly the same thing.
- Close the registry editor.

Now, you will have to remove the Outlook PST files from the Windows 10 system drive:
- Using the Windows file explorer, go to the "C:\Users\User_Name\AppData\Local\Microsoft\Outlook" and remove the PST files in it.

Now, you should have a blank Outlook environment on the Win10 machine. Restore the XP outlook files from your backup selecting all the PST files listed on the program's interface. This way, you are sure that everything is restored, including the profiles.

After that, if the source Outlook profiles are not corrupted, Outlook 2013 should be able to migrate the 2003/2007 profile. Enter the accounts passwords when asked and you should be done with it!


Fab

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#11 2017-07-28 23:37:20

cormac
Member
Registered: 2017-07-28
Posts: 7

Re: [SOLVED] outlook

did the outlook 2013 test work before you done? all that are after .....Thanks

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#12 2017-07-28 23:42:37

Fab
Administrator
Registered: 2011-05-11
Posts: 1,250

Re: [SOLVED] outlook

cormac wrote:

did the outlook 2013 test work before you done? all that are after .....Thanks

Yes it did


Fab

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#13 2017-07-28 23:47:35

cormac
Member
Registered: 2017-07-28
Posts: 7

Re: [SOLVED] outlook

brilliant thanks so much for your help..ill let you know how it goes ..have a good weekend respect and thanks from ireland

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