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#1 2021-06-30 12:03:09

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Help, what does this mean please?

Hi Fabrice

I've seen this twice this week, can  you shed any light on what it means and how to resolve it please?

fabs error

Thanks in advance
Andy

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#2 2021-06-30 12:18:31

Fab
Administrator
Registered: 2011-05-11
Posts: 1,276

Re: Help, what does this mean please?

Hi,
It sends such a prompt message if target file does not exist on network storage.
This can happen if network connection drops.


Fab

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#3 2021-06-30 12:20:17

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

Thanks for the quick response, I'll reboot my NAS after it finishes the big backup it's doing. I'll back up to a local disk in the meantime.

Thanks again.

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#4 2021-06-30 12:35:02

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

Oddly I mapped the network drive and it's working smile

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#5 2021-06-30 12:39:42

Fab
Administrator
Registered: 2011-05-11
Posts: 1,276

Re: Help, what does this mean please?

EasyPC wrote:

Oddly I mapped the network drive and it's working smile

Perhaps something with long paths ?
Using a mapped drive makes the path shorter.
It's not supposed to be a concern anymore but I need to try anyway with long files paths against with a UNC path as target. Just in case...


Fab

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#6 2021-06-30 14:02:09

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

Ahh, perhaps, this customer does appear to have some really long paths.

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#7 2021-06-30 14:47:23

Fab
Administrator
Registered: 2011-05-11
Posts: 1,276

Re: Help, what does this mean please?

Testing right now. Some source paths are longer than 300 chars. Target paths will be even longer.
Will report here if that's the issue or not.

Edit : test has just finished with no error. Longest target UNC path is 362 chars so that's not the problem at all.


Fab

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#8 2021-06-30 15:59:11

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

Ok, weird, I have seen this twice this week with different computers, and on the latest one I removed the drive and connected it with a USB to another computer, and the error was just the same.

I never saw this error before last week.

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#9 2021-06-30 16:00:49

Fab
Administrator
Registered: 2011-05-11
Posts: 1,276

Re: Help, what does this mean please?

It definitely sounds like a network issue IMHO


Fab

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#10 2021-06-30 16:38:32

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

I have a huge (or more accurately, very slow) backup running that may take a day or two, but I'll reboot everything after that finishes and see what happens.

Thanks for  your help
Andy

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#11 2021-06-30 17:59:13

Fab
Administrator
Registered: 2011-05-11
Posts: 1,276

Re: Help, what does this mean please?

EasyPC wrote:

I have a huge (or more accurately, very slow) backup running that may take a day or two

A day or two !!!  yikes
That's crazy! Poor condition source drive maybe ?
I hope you are not backing up to some USB thumb drive right? Those can be excessively slow.


Fab

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#12 2021-07-02 15:02:38

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

Yes it's failing, I have it mounted through a rapidspar recovery device. Hopefully done by the end of the weekend smile

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#13 2021-07-02 15:04:07

Fab
Administrator
Registered: 2011-05-11
Posts: 1,276

Re: Help, what does this mean please?

EasyPC wrote:

Yes it's failing, I have it mounted through a rapidspar recovery device. Hopefully done by the end of the weekend smile

Good luck on this one


Fab

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#14 2021-07-02 15:06:35

EasyPC
Member
Registered: 2018-06-07
Posts: 24

Re: Help, what does this mean please?

Thanks, it's going ok, just very very slow smile

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