Fab's AutoBackup forums

Welcome to Fab's AutoBackup technical support forums
Bienvenue sur les forums de support technique de Fab's AutoBackup

You are not logged in.

Announcement


Due to a large amount of fake accounts registrations for advertising purpose (spam), this forum does not accept new registrations any longer.
You can still browse existing threads to find the help you are looking for. If you do not find it and have questions, please use this contact form.

====================================

En raison d'un nombre important d'enregistrements de faux comptes utilisateurs à des fins de spam (publicité non sollicitée), il n'est désormais plus possible de s'enregistrer sur les forums de support technique.
Vous pouvez toujours parcourir les sujets existants pour trouver ce que vous recherchez. Si vous ne trouvez pas l'information et avez des questions, veuillez utiliser ce formulaire de contact.

#1 2015-03-05 21:10:06

Kaizen
Member
Registered: 2014-04-03
Posts: 37

[SOLVED] basics of restoration

I am probably missing this, but do you have a basic restore procedure anywhere? I have just started experimenting a bit. Some things I am not sure about: office activation, windows live/outlook restoration, chrome profile, Firefox profile, in all of these items do I need to install these programs prior to restoration? will it incorporate the data, or do I need to manually tweak each of these programs to reference the information?

Offline

#2 2015-03-05 21:18:42

Fab
Administrator
Registered: 2011-05-11
Posts: 1,307

Re: [SOLVED] basics of restoration

Hi,
There is no problem installing the softwares before or after the restoration process. The only thing I have to warn about is ms outlook data : it must not have been started before the restoration or this will not work.

Regards


Fab

Offline

#3 2015-03-05 22:17:03

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

For this current system I am using I tried transferring windows Live mail 2012 from a windows 7 home machine to a windows 7 home machine. It did all of the mail, but did not do the contacts. Any idea what might be going on?

Offline

#4 2015-03-05 22:19:20

Fab
Administrator
Registered: 2011-05-11
Posts: 1,307

Re: [SOLVED] basics of restoration

Kaizen wrote:

For this current system I am using I tried transferring windows Live mail 2012 from a windows 7 home machine to a windows 7 home machine. It did all of the mail, but did not do the contacts. Any idea what might be going on?

No idea for now. This needs investigation on my side. I will post back here as soon as I have some results


Fab

Offline

#5 2015-03-05 22:24:19

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

thanks

Offline

#6 2015-03-05 22:26:06

Fab
Administrator
Registered: 2011-05-11
Posts: 1,307

Re: [SOLVED] basics of restoration

Kaizen wrote:

thanks

Just for my information : did you run wlm before restoring or not ? This answer can help for my tests


Fab

Offline

#7 2015-03-05 22:43:56

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

I am pretty certain I restored prior to running windows live mail.

Offline

#8 2015-03-05 22:45:00

Fab
Administrator
Registered: 2011-05-11
Posts: 1,307

Re: [SOLVED] basics of restoration

Thanks


Fab

Offline

#9 2015-03-06 08:21:52

Fab
Administrator
Registered: 2011-05-11
Posts: 1,307

Re: [SOLVED] basics of restoration

I have just done a test in harder conditions than yours but did not experience the issue.
I was performing a direct data transfer from Windows 7/WLM2012 to Windows Vista/WLM2011. The source user account is password protected, the target not. WLM was the only thing selected for the transfer.
Were you performing a direct transfer too or were you doing a backup then restore ?

If you still can do it, would that be possible that you perform the same job in debug mode ?
To enable this mode, right click the program's title bar and select "Debug mode". Then, do the job like you did and send the debug report when the program closes (just fill the email field and comments then click the "send" button). That will give me more clues.

Thanks!


Fab

Offline

#10 2015-03-06 17:40:06

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

I tried a second recovery in debug mode, it gave my an access violation error when I tried to send it. I did a backup and restore. I will try a direct copy like you did next to see if that changes things.

Offline

#11 2015-03-06 17:54:45

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

the second install worked using the copy and restore method(I needed to reboot, initially it gave temp profile error). I am not sure why the first time did not get the contacts, but did the second did. I did the same procedure. Thanks for your help

Last edited by Kaizen (2015-03-06 17:55:19)

Offline

#12 2015-03-06 20:31:39

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

May I ask you a question, this will just help my understanding of doing some of these things manually, or just how things work? In Windows Live Mail in particular, besides just copying the "windows live mail" and "windows live"(contacts) directories, do you have to do other things like change permissions or alter the registry to make it import properly? I appreciate any time you take to answer this question.

Offline

#13 2015-03-06 22:27:11

Fab
Administrator
Registered: 2011-05-11
Posts: 1,307

Re: [SOLVED] basics of restoration

Kaizen wrote:

May I ask you a question, this will just help my understanding of doing some of these things manually, or just how things work? In Windows Live Mail in particular, besides just copying the "windows live mail" and "windows live"(contacts) directories, do you have to do other things like change permissions or alter the registry to make it import properly? I appreciate any time you take to answer this question.

Yes, there are some registry values written after file restore. They make wlm able to find emails, accounts and contacts when it is started. For example, it adds a registry string value named like "user_profile_path\contacts\default" at "hkcu\Software\Microsoft\Windows Live Contacts\Database" and its value is the contacts database file name (guid).


Fab

Offline

#14 2015-03-13 16:54:07

Kaizen
Member
Registered: 2014-04-03
Posts: 37

Re: [SOLVED] basics of restoration

thanks for taking the time to explain that!

Offline

Registered users online in this topic: 0, guests: 1
[Bot] ClaudeBot

Board footer

Powered by FluxBB
Modified by Visman

[ Generated in 0.035 seconds, 7 queries executed - Memory usage: 535.64 KiB (Peak: 552.13 KiB) ]