You are not logged in.
Due to a large amount of fake accounts registrations for advertising purpose (spam), this forum does not accept new registrations any longer.
You can still browse existing threads to find the help you are looking for. If you do not find it and have questions, please use this contact form.
====================================
En raison d'un nombre important d'enregistrements de faux comptes utilisateurs à des fins de spam (publicité non sollicitée), il n'est désormais plus possible de s'enregistrer sur les forums de support technique.
Vous pouvez toujours parcourir les sujets existants pour trouver ce que vous recherchez. Si vous ne trouvez pas l'information et avez des questions, veuillez utiliser ce formulaire de contact.
Hi, Fab,
I just finished a data recovery of Windows 7 Professional, and Outlook 2016. I had not run Outlook prior to the restoration, and I have not run it yet. I got the warning about "One or more IMAP accounts have been processed," and opened the Mail settings from the Control Panel, but neither of the accounts shows up. The only things I see are the data file locations. Any suggestions that could get the accounts to show up before I manually enter the account information?
I am using the latest version of Autobackup 6 Pro, 6.13.0.31425, updated using the update tool a couple days ago.
Thanks!
Lazarus
Offline
How many IMAP accounts (an what type : GMAIL, other ?) were there on the original system?
Fab
Offline
I'm not sure, actually. One account is through "sbcglobal," which is AT&T Internet's email, and used to be the same as Yahoo, so it could be either POP or IMAP. I didn't check before the backup and wipe. I suspect it's POP, but I could be wrong.
The second account is from icloud.com, which is IMAP.
Do POP accounts restore through Autobackup?
Offline
This looks like a complicated setup. Well, I am setting up a Windows 7 virtual machine with outlook 2016 on it. I will add POP3 and IMAP accounts and see if there is something wrong.
Fab
Offline
Great, thanks, I'll look forward to your findings.
Offline
Great, thanks, I'll look forward to your findings.
Just to be a little more accurate, can you email me the archive\outlookpst folder's content to fab [at] fpnet.fr please? Just zip the folder without the PST and OST files.
Fab
Offline
Done, and zip file password in second email. Thanks.
Offline
Thanks.
I got both and I could use it for the test. I have choosed to restore both OST and PST files and everything ran smoothly. I can see the icloud.com IMAP and the sbcglobal.net POP accounts.
Perhaps you should remove the "NoName" profile from the mail settings in the control panel and try another restore?
Fab
Offline
Should I run the Autobackup 6 restore of the Outlook files only, and overwrite files of the same name, or did you mean something else?
Offline
Should I run the Autobackup 6 restore of the Outlook files only, and overwrite files of the same name, or did you mean something else?
If you delete the messaging profile, the OST file under %LocalAppdata%\Microsoft\outlook will be deleted automatically.
I suggest that you also delete the "c:\User\Documents\outlook files\outlook.pst" file prior to restore. This way, you are sure that the registry settings will be processed. And yes the 2 outlook files only are enough.
Fab
Offline
[ Generated in 0.044 seconds, 8 queries executed - Memory usage: 1.43 MiB (Peak: 1.58 MiB) ]